Privacy Policy

Welcome to Lenzy. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or purchase products from our store.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely by third-party payment providers)
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Cookies and Usage Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order updates and shipping notifications
  • Respond to customer inquiries
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Send promotional emails (only where permitted by law)

Payment Security

All payments are securely processed through trusted third-party payment gateways.

Lenzy does not store your complete debit card, credit card, UPI, or banking details on its servers.

Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We may share your information only with trusted third parties, including:

  • Shopify platform providers
  • Payment gateway providers
  • Shipping and logistics partners
  • Government or legal authorities when required by law

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our policies

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

Lenzy is not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Lenzy

Owner: Manish Dev Venkatesh

Email: lenzy83@outlook.com

Phone: 06553 231 666

Business Address:

Madarsa Road, NH 02
Near Bahadur Service Centre
Sasaram – 821103
India